Now more than ever is it vital for your business to make sure your website is up to date.
These days shopping online has overtaken consumer behavior. And consumers no longer just shop for products online – they shop for services too.
The global pandemic has caused most service oriented businesses to shift their business model from offering in person services to providing virtual services. And if you’re a business that has to have an physical location then you definitely need to promote online because no one is just randomly driving around anymore.
Your business website is one of the first things prospective consumers see. They typically want to know:
- Are you selling the good/service they are looking for?
- How can they get this good/service?
- Are you open for business?
- Are you responsive to questions/issues?
And one of the most important deciding factors to committing to purchase is: how good will they feel purchasing your goods/service?
Answering that last question might be difficult if you don’t understand your target customer demographic. But if you do, you’ll update every aspect of your website to make sure it gives off that feel good vibe your prospective consumer wants to feel.
Your website headlines, images, colours, everything that is on your website needs to speak to your consumer if you want any real conversions.
If you want your business to survive this pandemic you need to rethink how you offer your goods or services to consumers.